Services to Newcomers

Alberta Association of Immigrant Serving Agencies  -- AAISA supports Alberta’s newcomer settlement sector by conducting research, providing training and tools, and communicating with stakeholders.

Attracting and Retaining Immigrants -- A toolbox for communities wishing to attract and retain newcomers with ideas, resources, and best practices from across the country to stimulate discussion, inspiration, and insight.

Be Safe at Work (Easy Reading) -- Provides easy-to-read information about how to stay healthy and safe on the job.

CMAS -- An organization supporting the care and settlement of young immigrant children.

Foreign Qualification Recognition -- FQR promotes fair and accurate recognition of qualifications and skills of immigrants by regulatory organizations and employers.  

Grande Prairie Centre for Newcomers -- Services offered include help with daily life; find or become a mentor to a newcomer; services for refugees; services for women; services for seniors; services for youth.

Immigration -- services to help immigration to Alberta, including IQAS, AINP, language training and settlement supports.

Immigration Settlement Support Programs -- foreign qualifications assessment, resources for immigrant workers, newcomer services and funding for immigrant programs. 

Improve Your English -- Information and programs for English as Second Language (ESL) training in Alberta.

IQAS Assessment -- An Alberta government service that performs assessments and issues certificates that compare educational credentials from other countries to educational standards in Canada.

New Immigrants – Information on accessing free newcomer services and settlement professionals from the government of Canada.

Refugee Support -- A provincial hub of information for refugees, immigrant-serving organizations, and the community at large.

Welcome to Canada -- A publication helping newcomers know what to expect in their first few weeks of coming to Canada.

Working in Alberta: A Guide for Internationally Trained and Educated Immigrants -- A guide to help newcomers research their occupation in Alberta, look at other work alternatives, and become familiar with the Alberta workplace.

Pronunciator -- Pronunciator is an online language learning system that offers training and studying through courses at your own pace as well as the ability to attend small live classes to practice. There are 70+ foreign language and several ESL courses available.

Transparent Languages Online -- Transparent Language Online is the most complete language-learning system for independent learners with 100+ languages currently on offer, including Indigenous languages like Cree and Ojibwe.

Librarians Serving Diverse Populations: Challenges and Opportunities
Lori Mestre

Library Services for Immigrants and New Americans: Celebration and Integration
Jennifer Koerber

Library Services for Multicultural Patrons: Strategies to Encourage Library Use*
edited by Carol Smallwood, Kim Becnel

Managing Multiculturalism and Diversity in the Library: Principles and Issues for Administrators
Mark Winston

Multicultural Programs for Tweens and Teens*
Linda B. Alexander, Nahyun Kwon

Serving New Immigrant Communities in the Library
Sondra Cuban

*Starred titles are available through TRACpac.

IFLA Article: Responding! Public Libraries and Refugees

19 Inspiring Books About Immigration for Kids

YA Books About Immigration

Resource Links Highlights: Refugees and Immigrants

Books About Being A Newcomer, Refugee, or Immigrant -- Staff picks from the Toronto Public Library