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Homeless De-Escalation 401: Managing your own emotions during conflict
Download to Calendar:
Time: 12:00 p.m. - 1:00 p.m.
Topics:
- Two strategies for staying calm when conflict starts.
- Two strategies to use after you have passed the “thinking threshold” (and YOU are in fight/flight mode).
- How to know you’ve passed the “effectiveness threshold” and how to exit the situation.
- Additional strategies you can use before conflict (to prepare) and after conflict (to calm down).
Pre-Registration Required: https://us02web.zoom.us/webinar/register/7116469294105/WN_vNzsm-PmTo-h3n_XzRXwOA (If clicking on the link doesn't work, copy and paste it into your browser).
A recording (with closed captioning) will be available on NicheAcademy.com a few days after the live event.